By Lavern Nissley
Includes excellent content by guest, Jeff Cook
So, what do you think? Better to confront someone verbally in person or by writing? What is at stake with either? Let's hear some excellent reflections by Jeff Cook on this.
I have often benefited from warm affirmations that people took the time to write. I write to affirm others often myself.
On the other hand, I have often profoundly regretted the times I wrote to correct or challenge. I weaponized words. It perpetuated and documented disappointments or shortcomings in a way I never intended.
Or sadly, sometimes in a way that I did. It’s a wound that can keep on wounding.
Speak truth. Practice affirming folks in writing. A lot. They will read it a thousand times.
When the truth is painful, you can still communicate it. But unless there is a clear legal need to document your criticism, speak it. Don’t write it. They will read that criticism a thousand times too. Unfortunately.
“Life and death is in the power of the tongue.”
9/25/2018 11:56:27 am
Loved this. So simple and wise!
Russell E. Steele
9/25/2018 11:45:25 pm
Good, wise advice I will use in the future,
5/3/2019 10:37:26 pm
Thanks Lavern for this helpful distinction in methods of communication. It is good and wise counsel for leaders. Written words do carry more weight and permanence. How much better it is that written words affirm another soul rather than criticize. I will remember this sound advice and practice it.
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Lavern & Ronda Nissley are co-directors of Encompass. Married since 1978, both enjoy coffee, riding their tandem bicycle and working together to build strong relationships.