By Dr. David Marine Mabry Encompass Executive Director Every workplace has its quirks—inside jokes, unwritten rules, and yes, even the occasional debate over who moved the stapler. But if you’ve been following our blog series this month, you know those surface-level irritations point to something deeper: the quality of our workplace relationships.
Whether it was a moment of tension like the one shared in Theresa’s lighthearted story about Greg, or Cindee’s reminder of the power of words, or Lavern’s call for clarity, safety, and morale, one truth echoed throughout: our work lives rise or fall on the strength of our relationships. And yet, in most workplaces, relationship skills are the least trained and least resourced.
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By Theresa Mabry Encompass Director of Operations It was 8:03 AM when the mild-mannered accountant named Greg walked into the office, ready to start his day. But something was off—his favorite stapler was gone. Not missing. Moved. Just a few inches to the left on his desk. What seemed like a harmless gesture to one coworker sent Greg into a minor tailspin. “Why can’t people respect my space?” he muttered as he rearranged his desk for the third time.
We've all been there—those little moments in the workplace that spark confusion, frustration, or even conflict. But more often than not, the root of the issue isn’t the stapler or the coffee pot or even the group chat that won’t stop buzzing. It’s a misunderstanding of personalities—our own and others’. By Cindee Johnson Relationship Champion and Encompass Partner “If you can’t say anything nice then just don’t say anything at all!” That firm directive flew from the front seat to the back one summer as my family traveled out west. I was probably 10, and my little sister and I were arguing, again. Neither of us using nice words about the other as we tried to get our parents to choose sides.
Then Dad’s words and his tone settled it once and for all: “I said…if you can’t say anything nice then just don’t say anything at all!” Nice words. You know the ones. The kind that build others up. You likely know the opposite, too. Harsh ones. Words that tear people down. Most of us have experienced in our lives some of each. Words have proven time and time again to be a powerful influence in our lives. They are a significant force in forming our attitudes, beliefs, self-image, behaviors, thoughts, self-worth, even our relationships. They can soothe a soul, spark creativity, bring a smile, motivate, encourage, lift spirits. They also can crush a heart, trample self-esteem, cause great divides, create conflict. Whether we are in conversation with family or friends, at play or at work, words hold power. Have you ever been in an environment where words didn’t matter? What was that like? How did it make you feel? By Lavern Nissley Encompass Relationship Facilitator Most of us spend way more time in the workplace every week than with our spouses or families. In some ways, workplace relationships can become more complicated and complex than family relationships because of different power, financial, and legal environments. Yet, there are similar dynamics in all settings where humans interact: communication, conflict resolution, stress, emotions, and expectations.
For the past 48 years, I've experienced many workplace settings both as an employee as well as a supervisor/overseer of others. Thankfully, most of these settings have been healthy, with only a handful of "nightmare co-workers" to deal with. I've also served as a consultant/facilitator to several dozen organizations during the past 5 decades, and unfortunately have observed workplace dynamics that literally suck the life and joy out of people. Not good! What follows are three overall criteria for a healthy workplace. Each could be "drilled down" for even more depth and specificity. But this is a brief blog, so here goes! By: Ronda Nissley Many of us are familiar with the biblical story of Daniel who was a high ranking administrator in ancient Babylon. Daniel is often hailed for his wisdom and courage in the face of adversity. But did you ever wonder how Daniel was able to not only survive but thrive in what was likely a hostile work environment? Likely, he faced many things that conflicted with his faith and culture.
By Jenny Hamilton I might be odd, but I like the new normal of meeting with people virtually! I’m an introverted, shy techie who enjoys trying new ways of doing things! I also enjoy people but am most comfortable being alone. Virtual fits me perfectly! (Yes, my poor husband often has trouble getting me to connect with him when we’re “in person”.)
So what’s the status of my “in-person” relationships? I think they’re getting better! Why? Because, believe it or not, during my virtual encounters I’m often reminded of some very important truths about relationships. Here are some favorites of what I like to call …“My Virtual Presents." Another inspiring look into the Holmes family business through the eyes of Kevin, Carisa and Brian who transitioned into primary leadership in 2007. Their sibling chemistry and healthy relationship values shine forth brightly!
By Lavern Nissley
So, if you had to choose between getting things done or getting along, which is most important to you? Depending upon how you're wired in your personality, you may find yourself feeling more strongly about one or the other. What's your vote? By Carisa Peters, guest blogger
Owner and Administrator of Holmes Marketing Services. Her focuses are Human Relations, Client Experience, and Office Culture. The average person will spend over 90,000 hours working in their lifetime. Because of this, your work environment can have a huge impact on your quality of life. As the world around us accelerates at a rapid rate, we are learning from studies that individuals are a bit worn out from all the hustle and bustle of a world that is always “on”. What would make the workplace setting less tedious and more fulfilling? |
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HostsDr. David Marine and Theresa Mabry are Co-Directors of Encompass since June 1, 2024. TOPICS
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