When things in the workplace get stressful and emotions run high, it's good to push the "pause button" with a simple tip shared by this restaurant manager.
Colonel Ragland is the manager of Lee's Famous Recipe on South Limestone in Springfield OH. He shares a tip he acquired during Relationship Skills Coaching.
Ever heard of an amygdala hijack? Ever seen one? It's what happens in our brains when the amygdala, a small gland gets an urgent message that we're in danger, and it's time to shut down the thinking part of our brain and dump a bunch of neurochemicals to help us respond and survive the danger.
When allowed, the effect can be pretty dramatic. (Remember Lou Ferrigno as The Incredible Hulk?) Like in over the top anger and actions that we later regret and wish we could take back. So what is the best way to deal with anger when we feel it rushing throughout our bodies?
Lavern & Ronda Nissley are co-directors of Encompass. Married since 1978, both enjoy coffee, riding their tandem bicycle and working together to build strong relationships.